Privacy & cookies policy

When you provide us with personally identifiable information ("Personal Information") through this Website, we respect your privacy.

The purpose of this statement is to tell you what Personal Information we collect about you during your visit to this Website and what we do with that information. Your visit to www.runawaycoast.com and the sale of our goods to you via www.runawaycoast.com are subject to this Privacy Policy and our Terms and Conditions Collection of information We do not collect Personal Information about you, except when you provide it to us.

When you submit your Personal Information on www.runawaycoast.com, you will be asked to consent to the processing and transfers of your Personal Information as set forth in this Privacy Policy. If you would prefer that we don't collect any Personal Information from you, please do not provide us with any such information.

Please note, when we receive credit card details over the telephone or by the website, we do not hold onto these details or share these details.

Except as otherwise disclosed in this Privacy Policy, we will use the Personal Information you provide us through www.runawaycoast.com only for the purposes of processing your orders and responding to any comments or questions you have.

We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of www.runawaycoast.com, such as information regarding which of our pages are most popular and general website administration.

We may share or transfer Personal Information and non-personally identifiable information with or to our affiliates, licensees and partners to: (a) enhance this Website; (b) assist in the development and design of similar sites run by our affiliates, licensees and partners; and (c) enable them to undertake marketing activities on our behalf. We will not sell or rent your Personal Information to third parties without your consent, except as disclosed in this Privacy Policy.

We may also use your information to tell you about our products, promotions and special offers that may be of interest to you, by email, mail or by telephone. In particular, we may look at what you have previously ordered in an attempt to tell you about promotions that will be of particular interest to you. All customers are given the opportunity to opt-out of receiving such further information at the time that they give us their Personal Information.

However, this decision may be reversed at any time by updating your profile in the "my account" page or by contacting Customer Services on the following number 01728 454 368 (open every day including bank holidays) or email info+at+runawaycoast.com. We endeavour to respond to all emails within a 72 hour period from the date of receipt.

We may disclose any information, including Personal Information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. Sensitive information is not sought through this Website.

Sensitive information includes data relating to: race or ethnic origin; political opinions; religious or other similar beliefs; physical or mental health. If you do provide sensitive information, by providing that information you explicitly consent to us using it for the purposes for which it has been provided.

We will take reasonable steps to create an accurate record of any Personal Information you have submitted through the Website. However, we do not assume responsibility for confirming the ongoing accuracy of your Personal Information. If you advise us that your Personal Information is no longer accurate, we will, so far as practicable, make corrections.

If any of the information that you provided on registration changes, please update your records immediately by visiting the "my account" page or by contacting Customer Services on the following number 01728 454 368 (open every day including bank holidays) or email us info+at+runawaycoast.com. You can also request that your Personal Information is deleted from our systems at any time by emailing us at info+at+runawaycoast.com. If you wish to access your Personal Information that you have submitted via the Website please visit "my account" page or email us at info+at+runawaycoast.com.

Third Parties

We may retain other companies and individuals to perform functions on our behalf in relation to the purposes set forth in this Privacy Policy. Examples include credit/debit card validation and authorisation agencies, data analysis firms, customer support specialists, web-hosting companies, and fulfilment companies (e.g., companies that coordinate mailings). Such third parties may be provided with access to your Personal Information if needed to perform their functions, but may not use such information for any other purpose. Such third parties may be located in countries both inside and outside the European Economic Area ("EEA").

Although countries outside the EEA may not require the same level of protection of Personal Information as countries within the EEA, we always demand that third parties adhere to the same procedures that we follow ourselves with respect to your Personal Information, including this Privacy Policy. Links This Website may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on this Website. We encourage you to read the privacy policies of other websites you link to from our Website or otherwise visit.

Security We implement various security measures to protect the security of your Personal Information, both on line and off line. Your Personal Information will be stored at facilities located across the world and not necessarily within the EEA.

If you have any questions about security at our Website, you can send an email to info+at+runawaycoast.com.

Business Transfers

As we continue to develop our business, we might sell certain of our assets or be sold. In such transactions, user information, including Personal Information, generally is one of the transferred business assets, and by submitting your Personal Information on the Website you agree that your Personal Information may be transferred to such parties in these circumstances.

Notification of changes We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy.

Please note that our rights to use your Personal Information will be based on the privacy policy in effect at the time the information is used. If the preceding sentence is deemed to violate applicable law, the privacy Data Controller Policy in effect at the time your Personal Information was collected will apply. The personal information you provide to us will be managed by Web Team, Runaway Coast Ltd, 30 Crabbe Street, Aldeburgh, Suffolk IP15 5BN.

This Privacy Policy shall be construed in accordance with the laws of England and Wales.

Comments

We have taken great measures to ensure that your visit to our Website is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please email us at info+at+runawaycoast.com.

Cookies

Cookies are tiny text files stored on your computer when you visit certain web pages. These pieces of information are used to improve the services we provide to you. We use cookies to keep track of what you have in your basket, and to remember you when you return to our site. To purchase products on our website, you will need cookies enabled. If you don't wish to enable cookies, you can still browse the site and use it for research purposes.

We do have relationships with carefully-selected suppliers who may also set cookies during your visit.

  • Google Analytics. [Cookie names: _utma _utmb _utmc _utmz ]. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For more information see the Google Privacy policy.
  • Google Maps. [Cookie name: NNID PREF]

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.

Learn how to remove cookies set on your device.

We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website.